COHERIA Elevation
What is Coheria Elevation?
Coheria Elevationβ’ is a fixed-price, "Coheria Circle" (YOU) co-created jewelry collectibles that shapes the next level of fine jewelry. The plan represents the total price for the corresponding design tier, covering everything from design evaluation to the final product.
How does the Coheria Elevationβ’ process work?
Purchase Plan: Choose a Coheria Creationβ’ plan (Essential, Signature, or Masterpiece) that suits your design concept.
Submit Inspiration:Submit your design inspiration (photos, sketches, drawings, or AI-generated images) along with your order number to our customer service team via LiveChat.
Design Evaluation and Communication:Our customer service team will evaluate your concept and collaborate with our in-house designers. Design communication and finalizing the 3D design typically takes 2 to 3 business days.
Final Confirmation:Our customer service team will present you with the final 3D design for your approval.
Production:Once you approve the 3D design, the craftsmanship process takes approximately 7 to 10 business days.
Final Quality Inspection:Before shipment, we will send you a final confirmation video of the finished jewelry. If reasonable adjustments are needed, our craftsmen will complete them before shipment.
Shipping:Once completed, the jewelry will be shipped according to standard shipping times (a small shipping fee may apply).
Why Coheria Elevation?
Why COHERIA Elevationβ’?
- Next-Generation Fine Jewelry: COHERIA Elevation represents our commitment to the next generation of Fine Jewelry, offering lasting impact and absolute intrinsic value attached to the collectible holder.
- Authentic Collection Value: You receive an authentic 14K/18K Gold and premium gemstone creation. As a personalized piece born from your unique vision, its ultimate collection value is defined by YOU, the creator. This is more than a purchase; it's the creation of a future heirloom.
- Fixed-Price Luxury Creation: This is an easy way to purchase our fixed-price customer co-creation service products. The price represents the total price for the corresponding design tier, covering design assessment, drafting, 14K/18K Gold materials, crafting, and final quality check.
- Dedicated Design Guidance: Your design is managed by our dedicated Customer Care Team, who work with in-house designers to finalize the technical drawings for your approval.
Elevation Details
Included Materials
All three standard Elevation Plans (Keystone, Vault, Eternal) are confirmed to use:
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Base Metal: 14K or 18K Gold (dependent on the tier).
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Stones: Paired with precious gemstones/pearls.
Design Tiers (How to Choose Your Plan)
Our plans are tiered by design complexity, size/weight, and stone allowance:
| Plan Name | Base Material | Design Positioning | Complexity | Upgrade Process |
| Keystone | 14K Gold | Simple Designs | Simple complexity and stone allowance. | Can upgrade to Vault or Eternal. |
| Vault | 18K Gold | Moderate 3D Detail | Moderate complexity and stone allowance. | Can upgrade to Eternal. |
| Eternal | 18K Gold | High Complexity | High complexity and most generous dimensions. | No upgrade needed. |
What if my design exceeds the plan?
If your idea exceeds the plan's scope, the Customer Care Team will advise you to either:
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Simplify your design to fit the Keystone Plan price; OR
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Upgrade to a Vault/Eternal Plan to maintain your original vision. You can purchase a "COHERIA Digital Gift Card" on our store to cover the price difference.
The Creation Process
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Purchase a Plan.
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Submit Inspiration: Send your design inspiration (photo, sketch, AI creation & description) and your purchase order number to the Customer Care team via LiveChat.
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Design Communication: The team reviews your concept. Design communication and finalizing the 3D design drawing for your approval typically takes 2 to 3 business days.
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Production: Once you approve the final 3D design drawing, the artisan crafting process takes approximately 7 to 10 business days.
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Final Quality Check: Before dispatch, you receive a final confirmation video of the completed piece. Minor, reasonable adjustments can be made at this stage.
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Shipping: Standard shipping times apply (4-7 business days), for which a small separate fee is charged (Express Shipping available upon request/cost).
COHERIA Elevation Terms & Conditions
Terms and Conditions
Delivery Timeline
Counting from the date of your order, the total estimated time until your jewelry is ready to ship is between 10β14 business days (2-3 business days for design + 7-10 business days for crafting).
Refund and Change Policy
Before You Approve the Final 3D Design:
Refund: You can request a refund. If you request a refund after the design work has begun, we will charge a service fee of approximately $50 USD to cover the initial design drafting and preliminary service costs.
Modification: At this stage, you can provide feedback on the design.
Once You Approve the Final 3D Design:
Refund, Modification, and Returns: Once you approve the final 3D design and it enters the production stage, the order immediately becomes non-refundable, non-changeable, and non-returnable as it is a custom-made product.
Note: We want you to feel secure in your purchase. You can request a refund before you approve the final 3D design drawing.